Privacy Policy

Last updated: June 24, 2026

1. Information We Collect

We collect information you provide directly — including name, email, phone number, business details, and payment account information needed to process transactions through your own MFS (bKash, Nagad, Rocket) SIM.

2. How We Use Information

We use collected data to operate the payment gateway, verify transactions via SMS matching, provide customer support, prevent fraud, and comply with applicable Bangladeshi laws.

3. SMS & Transaction Data

Our Android assistant reads only transaction SMS from configured MFS senders for the sole purpose of matching transaction IDs. We do not read personal SMS messages or share this data with third parties.

4. Data Sharing

We do not sell your personal data. We share information only with service providers strictly required to deliver the service, or when legally required by Bangladeshi authorities.

5. Data Security

We use encryption in transit, isolated per-brand API keys, and role-based access controls. No system is 100% secure — we recommend you keep your API secrets confidential.

6. Your Rights

You may request access, correction, or deletion of your personal data at any time by contacting support@zenpay.site.

7. Cookies

We use essential cookies for authentication and session management. We do not use third-party advertising cookies.

8. Changes

We may update this policy. Material changes will be notified via email or dashboard notice.

9. Contact

Questions? Email support@zenpay.site.